Privacy Policy – Laura Sheridan Breast Cancer Physiotherapy

Last updated: 23 September 2026

Clinic name: Laura Sheridan Breast Cancer Physiotherapy

Owner: Laura Sheridan

Location: Knutsford, England, United Kingdom

1. Introduction

This Privacy Policy explains how Laura Sheridan Breast Cancer Physiotherapy (“I”, “me”, “the clinic”) collects, uses, stores, and protects your personal information. I am committed to maintaining the privacy and security of your data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By attending appointments, contacting the clinic, or using my services, you agree to the terms of this Privacy Policy.

2. What Information I Collect

I may collect and process the following types of personal data:

Personal Identification Information

  • Name

  • Date of birth

  • Address

  • Email address

  • Phone number

  • Emergency contact details

Medical and Health Information

  • Medical history relevant to physiotherapy

  • Breast cancer treatment history

  • Surgical details

  • Medication information

  • GP or consultant details

  • Clinical notes, assessment findings, and treatment plans

Administrative Information

  • Appointment records

  • Payment information (no card details stored)

  • Insurance or referral details (if applicable)

Analytics

This website collects personal information to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We provide this information to Squarespace, our website analytics provider, to learn about site traffic and activity.

3. How Your Information Is Collected

Your information may be collected through:

  • Direct communication (phone, email, text, online forms)

  • In‑person assessments and consultations

  • Referral letters from healthcare professionals

  • Consent forms and medical questionnaires

4. Why I Collect Your Information

I collect and use your information for the following purposes:

  • To provide safe, effective physiotherapy treatment

  • To assess your condition and create a personalised treatment plan

  • To communicate with you about appointments, progress, or clinical updates

  • To maintain accurate clinical records as required by professional standards

  • To comply with legal, regulatory, and insurance obligations

  • To process payments and manage clinic administration

5. Lawful Basis for Processing

Under UK GDPR, I rely on the following lawful bases:

  • Consent: You give clear consent for me to process your personal and medical information.

  • Legitimate interest: To deliver healthcare services you have requested.

  • Legal obligation: To maintain clinical records and comply with healthcare regulations.

6. How Your Information Is Stored

Your data is stored securely in:

  • Encrypted digital clinical notes software

  • Password‑protected devices

  • Secure email systems

  • Locked physical storage (if paper notes are used)

I take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

7. How Long Your Information Is Kept

In line with UK physiotherapy and medical record‑keeping standards:

  • Adult clinical records are kept for 8 years after your final appointment.

  • If you are under 18, records are kept until your 25th birthday.

  • After this period, records are securely destroyed.

8. Sharing Your Information

Your information is never sold or shared for marketing.

I may share your information only when necessary:

  • With your GP, consultant, or other healthcare professionals (with your consent)

  • With insurance companies or case managers (if applicable)

  • When required by law (e.g., safeguarding concerns, court orders)

9. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data (where legally permissible)

  • Restrict or object to processing

  • Request transfer of your data to another provider

  • Withdraw consent at any time

To exercise any of these rights, contact me using the details below.

10. Cookies and Website Data (If Applicable)

If the clinic website uses cookies or analytics tools, a separate cookie notice will explain:

  • What data is collected

  • How it is used

  • How you can manage cookie preferences

11. Contact Details

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:

Laura Sheridan Laura Sheridan Breast Cancer Physiotherapy: laura@breastcancerphysio.com

12. Changes to This Privacy Policy

This Privacy Policy may be updated occasionally to reflect changes in legislation or clinic practices. The most recent version will always be available upon request.